How to use
Just follow the steps — each one is short. Ask your admin if anything is unclear.
1Create a form
- Log in and click + New formGive it a name, e.g. “Customer support role — apply now”.
- Add what you want to ask under Form fieldsName, phone number and so on. Tick the ones that are required.
- Fill in the opening message for WhatsAppIt is typed out for them when they land in WhatsApp — they only press send.
2Add WhatsApp numbers (rotation)
- Add your numbers one by one under WhatsApp numbers (rotation) — a dozen or more is fineThe system rotates them: person 1 goes to A, person 2 to B, person 3 to C… so the messages never pile onto one number.
- Set a Daily cap on each numberOnce a number hits its cap it is skipped until the next day, which resets automatically.
- Untick On for any number you are not usingIt is skipped instantly — no need to delete it. If a number gets banned, untick it.
Number format: 60123456789 — no +, no spaces, no -.
Malaysia 60, Singapore 65, Hong Kong 852, Taiwan 886.
Repeat submissions from the same person are blocked automatically, so your numbers are not wasted.
3Publish + get the link
- Click Save & go live ↑If it says your account is not activated yet, that just means payment/activation is pending — contact your admin.
- Copy the linkUse it in ads, in your bio, or on your website.
4See your leads
- Open LeadsNew submissions appear on their own — no need to refresh.
- Each number shows how many it receivedThe bar chart tells you at a glance which number is busiest.
- Click Download ExcelOpens cleanly in Excel.
- Set a status, an owner and notesSo the team can see who followed up and how far it got.
All times are Malaysia time (UTC+8).
For ad tracking, just paste your GA4 / Meta Pixel ID in the editor — it is injected into the form page for you.
To let your team see the leads, add staff accounts under Settings.
5Send them to Google Sheets (in every paid plan)
- Open the Google Sheet you want the entries to land in (new or existing).
- In the sheet menu: Extensions → Apps Script. A code window opens.
- Come back here, open your form, scroll to “Google Sheet sync” and press Copy this code.
- Paste it into Apps Script (delete whatever was there) and save.
- Top right: Deploy → New deployment → Web app → Who has access: Anyone → Deploy.Allow it when Google asks. On the “not verified” screen press Advanced → Go to your project — it is your own script.
- Copy the web app URL it gives you (it ends with /exec), paste it back here and press Connect.Rows land in a tab named Leads (the tabs at the bottom of the sheet), not Sheet1. Click that tab if the sheet looks empty.
- Done. Every new entry now adds a row by itself. Press Share on the sheet to let your team watch it.Already have entries? Press “Copy every existing entry across” once.
Your list here keeps working either way — same table, same Excel download.
If Google has a problem it never affects your form; entries still come in and numbers still rotate.
?FAQ
Where does someone go after submitting?
Straight to one of your WhatsApp numbers, with the message pre-filled — they only press send.
If WhatsApp bans a number, does the system skip it automatically?
No — it cannot know. WhatsApp does not notify outside systems; nobody can do this without Meta’s official API. What you do instead: pause that number in the dashboard and the next person is routed elsewhere immediately, and set a daily cap per number so the load is spread and numbers are less likely to get banned.
Are leads real-time?
Within a few seconds — not the instant Google Docs kind.
Two people editing the same form?
The one who saves last wins.
Can I collect passwords or bank details?
No. The system blocks that automatically.